WarrantyReplacement warranty
Choose your replacement period.
Either experience level can take any replacement warranty. We confirm your choice together before quoting. If your hire leaves or doesn’t work out inside that period, we replace them free.* A longer cover raises your fee.
Included with every option
- Full screening and our best-matched candidate
- Healthcare professionals ready for remote work†Physicians, medical graduates or nurses
- Bilingual in English and Spanish
- One free replacement per placement, subject to the conditions below.
2 months
- Search support
- The standard search and replacement coverage.
- Extend your cover
- To 6 months, within your first 30 days
- Payment
- One invoice, due 7 days after the start date.
6 months
- Search support
- A backup candidate identified.
- Extend your cover
- To 12 months, within your first 90 days
- Payment
- In full within 7 days of the start, or split: 25% within 7 days and 75% at month 3, when your window to extend closes.
- Search support
- A backup candidate identified. Priority sourcing: first place in our sourcing.
- Extend your cover
- Already our longest warranty.
- Payment
- In full within 7 days of the start, or split: 25% within 7 days and 75% at month 6, halfway through your cover.
* Your cover never runs down while we search. File a claim and the warranty clock pauses, then picks up where it stopped on your replacement’s first day, with at least 10 days of cover. One free replacement per placement, for a hire who leaves or doesn’t work out. Not covered: a role you eliminate or change, a hire who leaves over late pay, a misconduct dismissal we had no chance to respond to, or a claim while your invoice is overdue. Full warranty terms.
† Physicians, medical graduates and nurses are our standard. Need a different kind of role? Name it in your quote and we will tell you what we can do.