Roles

The roles you can hire, and what each one does.

Remote staff from Latin America, hired directly by your US practice. Each page says what the role handles, what Entry and Experienced mean for it, and what we ask you for.

Care coordinator

Works your standing orders, follows up with patients and escalates changes in their status. Clinically trained.

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Virtual medical assistant

Patient requests and messages, intake, insurance and prior authorizations, referrals and quality review.

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Virtual medical scribe

Charts the visit as it happens and leaves the chart as ready as it can be for your provider’s sign-off.

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Not sure which role fits?

On a free call we will learn how your practice runs and which role would take the most off your plate. No preparation needed.

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